Sales Representative

Duties: Sales Representative / Relief Sales Representative

1. You shall be given Handheld (HH) & Printer Devices in which you have to maintain as per following:-

• Handheld & printer to be kept in the designated pigeon hole.
• Mandatory to charge these devices on daily basis.
• Check battery level of both devices before heading out for sales.
• Paper rolls to be obtained from branch office.
• Empty plastic cores to be retained & handed over to branch.
• Only “Stylus” is allowed to be used when scrolling the handheld screen.
• Mandatory to keep handheld & printer at hotel room during outstation visit.
• 2. You are to be at loading area & submit stock request to Loading Head by 7.30am each day, for the following:- Unload & arrange stocks on the pallets as per company’s requirement. b) Ensure returned stocks are segregated & displayed separately. c) Check & load the final quantity into respective vehicle before heading out for sales. d) Ensure acknowledged copy of “Verification Report” is handed to respective Branch Manager/Executive.
• 3. Sales trip:-
• You are to adhere and follow the routing in handheld and have to visit all customers as per schedule.
• Mandatory to follow“7 Steps” when conducting sales transaction:- i. Greet customer & scan barcode ii. Check stock & return iii. Take order iv. Deliver stock v. Collection vi. Merchandising vii. Thank customer & log out handheld
• Copy of Tax Invoice, Receipt & Goods Return Note to be retained for submission.
• “Goods Return Note” must have customer’s rubber stamp.
• Customer complaints & tele-orders are to be attended to within 24 hours.
• When directed/required, you are to stay overnight when going out for sales.
• 4. Sales Collection (cash and/or cheque):-
• Cash collection for the day must be deposited into company’s account not less than twice in a day.
• Bank in slip to be retained & surrendered to Branch Executive along with other reports upon submission.
•  Discrepancies & shortages of stocks or cash are to be borne by salesman.
• Using company’s money for personal use is deemed serious offence & chargeable under Criminal Breach of Trust (CBT).
• Credit, cheque, 3rd party cheque facilities must be sanctioned by management.
• 5. General:-
• Ensure your personal grooming is presentable e.g. clean shaven, uniforms are ironed & use black shoes, ensure clipped and well-groomed fingernails, etc.
• Any summons, incidents & accidents sustained on the vehicle assigned to you must be reported immediately to supervisor.
• Strictly not allowed to ferry any other items or products other than our company’s products.
• Consumption of banned substance i.e. liquors, drug etc. during working hours constitutes a serious offence. 
• Any other tasks as instructed by your supervisor from time to time.